Privacy Policy

Privia Solutions S.L. informs you about its Privacy Policy regarding the processing and protection of personal data of users and customers that may be collected through browsing or contracting services through the website www.priviasolutions.group.

In this regard, Privia Solutions S.L. guarantees compliance with current regulations on personal data protection, as reflected in Organic Law 3/2018, of December 5, on Personal Data Protection and Guarantee of Digital Rights (LOPD GDD). It also complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons (GDPR).

Use of the website www.priviasolutions.group implies acceptance of this Privacy Policy and the conditions included in the Legal Notice.

1. Which entity will process the personal data?
Privia Solutions S.L. (hereinafter PRIVIA)
Avda. de Moya 6, C.C. Eurocenter, Local 177 / Planta 4
E- 35100 Maspalomas
CIF: B- 35896000
Contact: info@priviasolutions.group
Telephone: +34 928 765164

2. Purpose of processing:
The purpose of processing will be to manage requests made through the website, whether via the contact form or any other type of online form, or via email. Such a request may include, but is not limited to, the management of a request, a response to a request for commercial information, or any other interaction between the user of the PRIVIA website that aims to satisfy the user's needs. All the data requested is necessary in order to respond to the request.
It is necessary to fill in all the data requested on the contact form in order to ensure the optimal provision of the services made available to the user. If all the data is not provided, there is no guarantee that the information and services provided will be delivered correctly or will meet your needs.

3. Data categories:
The personal data that may be processed is identifying data that may include first and last names, email address, and/or phone number.

4. Source of data:
The data is provided by users through the contact form.

5. Legitimacy:
In relation to the sending of commercial communications by any means, including electronic means, the legal basis is voluntary, specific, and informed consent. When processing is based on consent, the data subject shall have the right to withdraw their consent at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent prior to its withdrawal.

6. To whom will your data be disclosed?
PRIVIA may disclose your personal data to public administrations with jurisdiction in the matter and in the event that there is a legal obligation to do so.
However, if at any time during the commercial relationship it is necessary to disclose your data to third parties for new purposes, such disclosure will be made when PRIVIA has your prior consent to do so and in the manner required by law.
There may also be third parties who, as a result of services provided to PRIVIA, may have access to your personal data.
In order to better perform its services, PRIVIA may occasionally provide certain customer data (name, address, telephone number, etc.) to other companies that collaborate in the provision of the service. In all cases, the data provided is strictly necessary for the specific activity to be carried out.

7. User Rights:
Users may exercise the following rights at any time and free of charge:
1. Right of access to personal data: The data subject may obtain confirmation as to whether the company processes personal data concerning them.
2. Right to rectification: the data subject has the right to request the rectification of inaccurate or incomplete data.
3. Right to erasure: the data subject may request that their data be erased without undue delay, among other reasons, because it is no longer necessary, consent has been withdrawn, etc.
4. Right to restrict processing: the data subject may request that their personal data not be used for the processing operations that would apply in each case, in which case we will only retain it for the exercise or defense of claims.
5. Right to data portability. The data subject may receive their data in a structured, commonly used, and machine-readable format; likewise, the data subject may request that their data be transmitted to another data controller, provided that this is technically possible.
6. Right to object. The data subject objects to the processing and the company will stop processing their data, except for compelling legitimate reasons or the exercise or defense of possible claims.

Users may exercise these rights by sending a duly signed written communication to
Privia Solutions S.L.
Avda. de Moya 6, C.C. Eurocenter, Local 177 / Planta 4
E- 35100 Maspalomas
or via email to info@priviasolutions.group, indicating "Data Protection" as the reference or subject line.

10. Security measures:
PRIVIA will establish the necessary technical and organizational measures to guarantee the security required for the automated processing of data subjects' data, processing centers, premises, equipment, systems, programs, and persons involved in the automated processing of personal data in the manner provided for by law and regulations.

11. Right to lodge a complaint with the Supervisory Authorities:
Likewise, data subjects may contact the Spanish Data Protection Agency with any questions regarding the exercise of their rights, to resolve any incident in the processing of their data, or to lodge a complaint. The Spanish Data Protection Agency is responsible for ensuring compliance with the legislation and monitoring its application. Data subjects may lodge a complaint with the Spanish Data Protection Agency, particularly when they have not obtained satisfaction in the exercise of their rights, at Calle Jorge Juan 6, 28001 Madrid. https://www.aepd.es and by telephone: 900 293 183.